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Salesforce · 5 min read

How to add an HTML email signature in Salesforce

The personal signature field in Salesforce is plain text, so a designed signature needs a different route. Most teams use an enhanced letterhead for emails sent from Salesforce, and their inbox signature for everything else.

  1. 1

    Copy your signature

    In DigiSignature, open your signature and click Copy signature.

  2. 2

    Open Enhanced Letterheads

    In Lightning Experience, open the App Launcher, search for Enhanced Letterheads and click New (your admin may need to turn on the permission).

  3. 3

    Paste into the footer

    Name the letterhead, then paste your signature into the Footer area. Save the letterhead.

  4. 4

    Attach it to your templates

    Open your Lightning email templates and select the new letterhead so every email using that template carries the signature.

  5. 5

    Clear the plain-text signature

    In your personal settings under My Email Settings, remove or shorten the plain-text signature so it doesn't appear twice.

  6. 6

    Send a test

    Send a template email from a contact or lead record to yourself and check the layout.

Good to know

  • Using Salesforce's Gmail or Outlook integration? Emails sent from your inbox use the inbox signature — follow the Gmail or Outlook guide as well.
  • Each rep needs a letterhead with their own details, or one shared letterhead per team. DigiSignature keeps each person's copy consistent.
  • Menu names differ between Salesforce editions and Classic. Ask your admin if you can't find Enhanced Letterheads.

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